Barker & Paw currently ships within the United Kingdom.

Order Processing

Orders are processed and dispatched as soon as possible after your order has been confirmed.

Processing times may vary depending on order volumes, weekends, UK public holidays and other operational factors.

Once your order has been dispatched, you will receive a confirmation email. Tracking details will be provided where available.

Delivery

Available delivery options, costs and estimated arrival times will be shown at checkout before you complete your order.

Any delivery times provided are estimates only and may be affected by courier delays, public holidays, weather conditions or other circumstances outside our reasonable control.

Delivery Address

Please check your delivery details carefully before placing your order.

Barker & Paw cannot be responsible for delays or additional costs caused by an incorrect or incomplete address provided by the customer.

If you need to update your delivery address, please email us as soon as possible at adam@barkerandpaw.com.

We cannot guarantee that changes can be made once your order has entered processing or has been dispatched.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period provided at checkout or in your dispatch confirmation, please email us at adam@barkerandpaw.com with your order number.

We will work with the delivery provider to investigate the issue and assist where possible.

Damaged Orders

If your order arrives damaged, please email us at adam@barkerandpaw.com as soon as reasonably possible.

Please include your order number and clear photographs of the packaging and product so that we can review the issue.

International Delivery

International delivery is not currently available.

This policy will be updated if additional delivery destinations are introduced.